Builds on the foundational PSM course. It explores the Scrum Master stances and the conversations and practices that help agility thrive.
View detailsCourses / Scrum Masters
Scrum.org accredited course
Professional Scrum Facilitation Skills (PSFS).
A skills-building course on facilitation as a stance for improving interactions with Scrum Teams, stakeholders and customers.
Length1 day
CertificationScrum.org PSFS
From£595.00 excl. VAT
DeliveryLive Virtual Class
Includes 2 assessment attempts, courseware and free coaching before and after.
Dates for this course
Live Virtual Class, UK time.
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Group discount: 10% off when booking 3 or more places, applied automatically in your basket. From 6 people, a private class is often better value.
Overview
Participants learn techniques for common Scrum scenarios and leave with their own facilitation plan for an upcoming team discussion or Scrum event.
What you'll learn
- A facilitator's mindset and skills
- Facilitation principles for difficult interactions
- Handling challenging Scrum Team scenarios
- Improving Scrum events
- Encouraging diverse perspectives in decisions
- Group dynamics and decision-making
Who should attend
- Scrum Masters and Scrum Team members
- Scrum Coaches and Agile Coaches
- Consultants
Not suitable for people with little Scrum knowledge or experience.
What's included
- Taught live by a Professional Scrum Trainer with years of real delivery experience
- Scrum.org courseware and resources to keep
- Free coaching before and after to prepare, and to apply it at work
- 2 assessment attempts for PSFS
Certification
Everyone who completes PSFS gets a password for the PSFS assessment (85% pass mark). If you take it within 14 days and score under 85%, your second attempt is free. Scrum.org certifications never expire.
What people say about our classes
More on Trustpilot (opens in a new tab)“I left the course with practical, future-focused AI skills that I can start applying immediately in my work as a Scrum Master.”
“This is actually the sixth class I've taken from Alex and as always the session was incredibly interesting and inspiring from start to finish.”
Questions
About this courseIs this course right for me?
It suits scrum masters and scrum team members, scrum coaches and agile coaches, consultants.
How should I prepare for this course?
Not suitable for people with little Scrum knowledge or experience.
What is a Live Virtual Class?
Scrum.org's name for a class your trainer teaches live over video, with breakouts, exercises and time for your questions. It is not a recording.
What are the course hours?
Usually 9:00 to 17:00 UK time each day, with breaks. The exact times are shown next to each date.
How many people will attend?
Public classes are kept small so everyone takes part, typically up to 16 people.
What happens before the class?
We send your joining details, and any pre-reading, ahead of the class. If a course needs some prior knowledge, it says so under About this course above.
What if I need to miss part of the class or cancel?
You need to attend the whole course to be eligible for the certification. If you can't make it, tell us as soon as you can. Our terms and conditions explain transfers and refunds.
Can I pay by invoice?
Yes. Pay by card at checkout, or by invoice with your PO number. We invoice companies and public bodies.
Can you make adjustments for me?
Yes. Tell us what you need when you book and we will make reasonable adjustments.
Still not sure this is the right course? Ask us and we'll point you to the right one.
Where to go next
Participants learn the facilitation mindset and how to run common agile meetings. The course also covers adapting facilitation to team maturity.
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Introduces core coaching frameworks and tools. No prior coaching experience is needed.
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